1. Empathy 2. Define – who, what? 3. Ideate 4. Prototype 5. Test · Natural History – where we live · NZ History – what we’ve done in the world · Contribute · Participate · Individual · Sustained Infer insights & why Tensions – should intrigue Should: offer insight beyond what you already knew Think motivation vs. fact iterate How can you have a permanent exhibition - that will be consistently dynamic?